Third-party certified sustainability
Below FAQ are some common concerns fishermen have before purchasing their Alternative fishing lure.
Please feel free to get in touch with us via email at firstname.lastname@example.org or via our contact form. Moreover, you can send us a message through our Facebook group, or Instagram & we will get in touch with you shortly.
Sure! All materials used are recycled. To be completely sure about the contents and source of plastic, we've got the final product (plastic pellets) audited for REACH, ISO, RoHS, UL, and Global Recycled Standard certifications.
You can pay for your order by using any of the Visa, MasterCard, Maestro, AMEX cards or via your PayPal account.
We're pretty quick at getting your order out of the door. It usually takes no more than 24 hours. Other than that, shipping time depends on the shipping method you choose at the checkout. In most cases, it's around 2-3 days.
Below, you can find the pricing for various methods of domestic (US) shipping.
|USPS First Class||DHL Expedited||UPS Next Day|
|Handling Time||24 hours||24 hours||24 hours|
|Shipping Time||2-3 days||3-4 days||1 day|
|Free Shipping||Above $30||Above $30||No|
If you are not at home when your parcel is due to be delivered, it may be left in a safe place which will be advised on a delivery note posted through your door by the courier. If the delivery fails, the courier will leave a note explaining they attempted delivery with instructions on how to set up a new one.
Sure! Once your order is fulfilled, your tracking number is automatically emailed to you.
We strongly recommend you to get in touch with us in case you want to return items purchased from Alternative. Our customer support will advise you on the most suitable way how to process your return. In the most cases, we will issue the refund and no returns will be required from your side.
All refunds are to be made to the account used to pay for your original order.